Shipping & Returns

Thank you for visiting and shopping at Barefoot Valley. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout. 

Charges / Fees 

Free shipping applies to orders over $75.   A flay rate of $10 applies for orders under $75

 

 

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

 

Barefoot Valley ships to addresses within Australia

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

Barefoot Valley is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Barefoot Valley is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact Australia Post to lodge a claim

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We can ship to the US, please make contact before placing an order.  Australian postal fees & charges do not apply.

 

Returns Policy

 

TBA